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The SecureScout™ WinRT Support Plans
| Small Support Package |
All number per quarter |
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Number of tickets
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<1000
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Support Incidents
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4
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Typical Response time
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1 business day
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Support type
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Email
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Number of Customer representatives
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4
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Installation support
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Not included
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Additional Support
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Minimum 4 Hours @ $200
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Billing Increment
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Whole hour
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Price per quarter
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USD $1,450
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| Medium Support Package |
All number per quarter |
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Number of tickets
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<2500
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Support Incidents
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10
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Typical Response time
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1 business day
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Support type
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Email
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Number of Customer representatives
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6
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Installation support
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Not included
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Additional Support
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Minimum 4 Hours @ $180
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Billing Increment
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Whole hour
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Price per quarter
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USD $2,900
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| Installation Support |
For one WinRT Installation |
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Number of support hours
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8
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Installation Scope
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Recommended Defaults
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Additional Support
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Hour @ $190
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Billing Increment
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Whole hour
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Price
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USD $1,800
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| Incident Support |
Per Incident |
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Number of support hours
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4
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Number of Problems included
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1
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Additional Support
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Minimum 1 Hour @ $225
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Billing Increment
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Whole hour
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Price
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USD $900
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Ordering and Information
For ordering or more information on WinRT services and pricing, please contact us directly at sales at netvigilance com .
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| "Best Pactical" is a trademark of "Best Practical Solutions, LLC", "netVigilance, Inc" is not affiliated with nor endorsed by "Best Practical Solutions, LLC"
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