%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %# (Except where explictly superceded by other copyright notices) %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# Unless otherwise specified, all modifications, corrections or %# extensions to this work which alter its source code become the %# property of Best Practical Solutions, LLC when submitted for %# inclusion in the work. %# %# %# END LICENSE BLOCK <& /Elements/Header, Title => loc("Ticket #[_1] Jumbo update: [_2]", $Ticket->Id, $Ticket->Subject) &> <& /Ticket/Elements/Tabs, Ticket => $Ticket, current_tab => "Ticket/ModifyAll.html?id=".$Ticket->Id, Title => loc("Ticket #[_1] Jumbo update: [_2]", $Ticket->Id, $Ticket->Subject) &> <& /Elements/ListActions, actions => \@results &> <& /Elements/TitleBoxStart, title => loc('Modify ticket # [_1]', $Ticket->Id), color=> "#993333", width => "100%" &> <& Elements/EditBasics, TicketObj => $Ticket &> <& Elements/EditCustomFields, TicketObj => $Ticket &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => loc('Dates'), width => "100%", color => "#663366" &> <& Elements/EditDates, TicketObj => $Ticket &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => loc('People'),width => "100%", color=> "#333399" &> <& Elements/EditPeople, Ticket => $Ticket, UserField => $UserField, UserString => $UserString, UserOp => $UserOp &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => loc('Relationships'), color => "#336633"&> <& Elements/EditLinks, Ticket => $Ticket &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => loc('Update ticket') &>

<&|/l&>Update Type: |
<&|/l&>Subject: |
<&|/l&>Attach: |
<&|/l&>Content: | <& /Elements/MessageBox, Name=>"UpdateContent", QuoteTransaction=>$ARGS{QuoteTransaction} &>

<& /Elements/TitleBoxEnd &> <& /Elements/Submit, Label => loc('Save Changes'), Caption => loc("If you've updated anything above, be sure to"), color => "#333399" &> <%INIT> my $Ticket = LoadTicket($id); my $CanRespond = 0; my $CanComment = 0; $CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or $Ticket->CurrentUserHasRight('ModifyTicket') ); $CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or $Ticket->CurrentUserHasRight('ModifyTicket') ); my (@wresults, @results, @dresults, @lresults, @cf_results); unless ($OnlySearchForPeople) { @wresults = ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS); @results = ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS); @cf_results = ProcessTicketCustomFieldUpdates( TicketObj => $Ticket, ARGSRef => \%ARGS); @dresults = ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS); @lresults = ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS); if ($ARGS{'UpdateAttachment'}) { my $subject = "$ARGS{'UpdateAttachment'}"; # since CGI.pm deutf8izes the magic field, we need to add it back. Encode::_utf8_on($subject); # strip leading directories $subject =~ s#^.*[\\/]##; my $attachment = MakeMIMEEntity( Subject => $subject, Body => "", AttachmentFieldName => 'UpdateAttachment' ); delete $ARGS{'UpdateAttachment'}; $ARGS{'UpdateAttachments'}->{ $subject } = $attachment; } $ARGS{'UpdateContent'} =~ s/\r+\n/\n/g; if ($ARGS{'UpdateAttachments'} || ( $ARGS{'UpdateContent'} && $ARGS{'UpdateContent'} ne "-- \n" . $session{'CurrentUser'}->UserObj->Signature )) { ProcessUpdateMessage(TicketObj => $Ticket, ARGSRef=>\%ARGS, Actions=>\@results); } } push @results, @wresults; push @results, @dresults; push @results, @lresults; push @results, @cf_results; # If they've gone and moved the ticket to somewhere they can't see, etc... # TODO: display the results, even if we can't display the ticket. unless ($Ticket->CurrentUserHasRight('ShowTicket')) { Abort("No permission to view ticket"); } <%ARGS> $OnlySearchForPeople => undef $UserField => undef $UserOp => undef $UserString => undef $id => undef