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The SecureScout™ WinRT Support Plans
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Small Support Package
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All number per quarter
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Number of tickets
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<1000
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Support Incidents
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4
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Typical Response time
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1 business day
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Support type
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Email
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Number of Customer representatives
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4
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Installation support
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Not included
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Additional Support
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Minimum 4 Hours @ $200
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Billing Increment
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Whole hour
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Price per quarter
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USD $1,450
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Medium Support Package
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All number per quarter
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Number of tickets
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<2500
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Support Incidents
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10
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Typical Response time
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1 business day
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Support type
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Email
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Number of Customer representatives
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6
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Installation support
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Not included
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Additional Support
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Minimum 4 Hours @ $180
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Billing Increment
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Whole hour
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Price per quarter
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USD $2,900
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Installation Support
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For one WinRT Installation
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Number of support hours
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8
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Installation Scope
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Recommended Defaults
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Additional Support
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Hour @ $190
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Billing Increment
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Whole hour
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Price
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USD $1,800
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Incident Support
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Per Incident
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Number of support hours
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4
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Number of Problems included
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1
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Additional Support
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Minimum 1 Hour @ $225
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Billing Increment
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Whole hour
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Price
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USD $900
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Ordering and Information
For ordering or more information on WinRT services and pricing,
please contact us directly at
sales at netvigilance com
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"Best Pactical" is
a trademark of "Best Practical Solutions, LLC", "netVigilance, Inc" is not
affiliated with nor endorsed by "Best Practical Solutions, LLC"
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